Shipping Policy
Shipping Policy
At ProFix Home Repair, we strive to deliver your orders quickly and reliably. Please review our shipping policy below.
1. Processing Time
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: 1 business day (order must be placed before 12 PM EST)
3. Shipping Rates
Shipping rates are calculated at checkout based on the weight of your order and your delivery location. Free standard shipping is available on orders over $75.
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier's website.
5. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact our support team within 7 days of the expected delivery date.
6. Contact Us
For any shipping-related questions, please reach out to our customer support team at csnmj3919@gmail.com.